The chief executive of supermarket giant The Kroger Co. offered these five predictions on the future of retail during a keynote presentation at NRF 2019: Retail’s Big Show, which was held at the Jacob K. Javits Convention Center.
- Retail won’t go away.
- Retail will be digital and physical.
- Retail will offer new solutions for customers.
- Retail will be purpose-driven.
- Retail will disrupt the ad industry.
h/t CSA Real Estate, January 17, 2019 edition